How to Take and Submit Your Business Energy Meter Reading in the UK

Avoid Estimated Bills & Take Control of Your Energy Costs

For any business, managing energy expenses is crucial—and one of the simplest ways to stay in control is by submitting regular meter readings. This ensures you receive accurate bills, not estimated ones, and avoid overpaying or underpaying for your gas and electricity.

At Scalex Technology, we help businesses across the UK improve their energy efficiency—and it all starts with knowing how to read your meter correctly.

Why It’s Important to Submit Your Business Energy Meter Readings

Many UK businesses still receive estimated bills based on average usage. These can lead to:

  • Overcharging or large catch-up bills
  • Difficulty managing cash flow
  • Disputes with your energy supplier

By submitting regular, accurate readings, you’ll ensure your bills reflect real consumption—saving money and hassle.

Types of Energy Meters in UK Businesses

You’ll likely have one of the following meter types:

1. Digital Electricity Meter

Displays numbers in a row (e.g., 123456).

  • Read: Only the first 5 or 6 numbers, left to right. Ignore anything after a decimal point or in red.

2. Dial Electricity Meter

Has a series of dials with numbers.

  • Read: Left to right, noting the number the pointer has just passed. Skip any red dials or ones marked “1/10”.

3. Smart Meters (AMR / Half-Hourly)

May send readings automatically but can also be read manually.

  • Check display: Scroll through options until you find usage in kWh.

4. Gas Meters (Metric or Imperial)

  • Metric meters show 5 numbers before the decimal.
  • Imperial meters show 4 black numbers.
  • Read: Only the whole numbers, from left to right. Ignore any digits in red or after a decimal.

How to Submit Your Business Meter Reading

There are a few simple options depending on your supplier:

📱 1. Online Portal or App

Most major suppliers (British Gas, EDF, E.ON, etc.) let you log in and submit readings through their customer portal.

📧 2. By Email

Some suppliers accept readings via email. Include:

  • Your business name
  • Account number
  • The meter reading
  • Date of the reading
  • Photo of the meter (optional but recommended)

📞 3. Over the Phone

Call your supplier’s customer service line. Have your meter reading and account number ready.

How Often Should You Submit a Meter Reading?

We recommend submitting readings:

  • Monthly (especially if on a variable or deemed rate)
  • At contract renewal or when switching suppliers
  • If you move premises
  • Any time your bill seems inaccurate

Regular readings help protect your business from surprise costs and support accurate forecasting.

Bonus Tip: Automate It!

You can request:

  • A Smart Meter or Automated Meter Reading (AMR) device
    These automatically send readings to your supplier and reduce admin—perfect for busy teams or multi-site operations.

How Scalex Technology Can Help

At Scalex Technology, we go beyond the basics of meter reading. We help businesses:

  • Understand and optimise energy usage
  • Choose smart meter solutions
  • Identify billing errors
  • Switch to cost-effective tariffs
  • Stay compliant with UK energy regulations

Whether you’re a small café, factory, retail chain or office, we help you stay in control of your energy.

🔍 Need Help Submitting Your Meter Reading?

Contact Scalex Technology for friendly advice or help setting up automated meter readings. Take the guesswork out of your bills—start managing your energy with confidence.

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